BPO Jobs in India

Since the past decade India has seen a major change in terms of economic and employment growth in the BPO sector. In Delhi and places around Delhi such as Noida and Gurgaon a large number of the population comprises of BPO sector employees. It is also known to have led to the rapid expansion of the BPO sector in India.

Reasons for Rapid Expansion: BPO sector offices offer an opportunity for young graduates and fresher’s to experience the real world job scenario without requiring much of any prior experience. Moreover, opportunities of good salary packages and added perks, chances to work overseas make it an easily viable and lucrative career option for many young individuals and these factors have significantly contributed to the fast growth of the BPO sector in India. Places like the Delhi NCR and Noida have become the BPO hub of the country. The demand for job experience and high qualifications is not seen in this sector as it is for other job domains; on the contrary all one needs is a basic education level up to high school or graduation, good communication and computer skills and an ability to pick up accents easily. Call centres primarily comprise of youngsters these days.

Popular BPO Companies in and Around Delhi: Infinity Ventures Pvt. Ltd., Pacific Ventures Pvt Ltd, SGS Services Pvt Ltd, Aurelius Corporate Solutions, Acons, Call 2 Connect India Pvt Ltd, Indoserve, IEnergizer, GPM Technologies Pvt Ltd are some of the top companies ruling the BPO sector in and around Delhi.

Call Centre in India

The Downside: Working at BPOs can have its downside as well. Since the job description primarily comprises of making calls, offering customer services, or making sales through telemarketing, there is little scope for job improvement. At a certain point many have felt that their careers have stagnated. In spite of the pay, job satisfaction can be low and those engaged in overnight shifts have face health issues in the long run.

Getting a BPO Job: Since there is no dearth of employment opportunities in this sector, getting a BPO job can be relatively easy compared to other jobs. Keeping a tab of employment opportunities through classifieds in the newspaper, job related supplementary newspapers, online consultancies etc. are common ways in which one can avail of a job. There are plenty of websites that offer free services while some others offer paid membership services online to receive additional benefits on CV improvisation, better job offers, higher visibility of the CV to recruiters etc. These websites focus on offering free online services through the medium of classifieds. These online portals require you to sign up and enable you to post free classifieds based on your requirements. Moreover, it is not just restricted to job hunting but can also be used as a virtual platform to connect with prospective buyers and sellers and sell or buy all sorts of goods or advertise one’s services. It can also enable you to find special agencies or consultancies through which you can avail yourself any kind of career guidance, about vacancies in different companies, improvement areas, resume writing and much more.